Where do you deliver?
We ship Worldwide! 🙂 We will do our very best to see you get your order delivered as quickly as possible. Please make sure you provide us with a valid delivery address and contact phone number so we can contact you if there are any issues. All of our orders are shipped from our Townsville Warehouse.
When will my order be sent?
If you order before 2pm Monday to Friday, your order will be dispatched on the same day. If your order is placed after 2pm it will be dispatched on the next business day. If your order is placed on Friday after 2 pm, it will be shipped the following Monday.
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
What are your delivery options?
Standard Shipping (2 – 5 business days) – $12.50
Express Shipping (1-2 business days) – $22.00
Express International shipping with Australia Post (delivery time up to 2.5 weeks) – $68.10 AUD
Click & Collect – see below
How can I track my delivery?
Once your order is shipped, you will have received a confirmation email with a tracking number, so you can keep an eye on your parcel!
CLICK & COLLECT
Your favourite DOLLHOUSE products are now just a click away! We are glad to introduce Click & Collect service at our Townsville store, giving you more flexibility to shop at your convenience.
Pick Up Hours
9am to 2pm Monday & Tuesday
9am to 5pm Wednesday – Friday